There's a Request Information form on our website - currently, when it's filled out, I receive notification and then forward to the territory Sales reps as necessary. I'm hoping there's a way to automate this process based on specific criteria without having to create 50+ Send Notification Email form processing steps!
I can easily break down into territory-based steps: Territory 1 would send to [email@email.com; email2@email.com] under the condition that the form submitter selected StateA, StateB, or StateC. On the Conditions Editor, Form Field would point to State or Province. But what's the condition? ["State or Province" exactly matches "StateA,StateB,StateC"] -- or "StateA;StateB;StateC" ?
On the Eloqua Forms Processing Steps .pdf help guide, there's mention of a Search Builder which allows for wildcards. I don't see this in Eloqua 10.
Thanks for any thoughts on this!
Gwen