Hi everyone,
Happy Friday! We currently use Eloqua forms on a few of our website resource pages, but haven't expanded them to every page because of duplicate issues. On our other resource pages we use Salesforce Web to Lead forms & then trigger Ring Lead to merge duplicate leads/contacts in Salesforce.
However, when we tried to implement Ring Lead on our Eloqua forms, the process broke down because Ring Lead could not trigger or work with Eloqua's API.
Are there other ways of solving this dup issue? I'd be curious to hear how others are avoiding the duplicate issue while using Eloqua forms and updating lead/contact records in Salesforce.
Thanks,
Parker