All:
Here is a problem that I ran into. It took me a while to work through the problem (even though the solution was ridiculously easy) and I thought I'd share what I learned so that others might benefit. We were setting up a new Eloqua instance for a project where we would need to create several different Export definitions. We kept getting "Permission denied" errors when we tried running the new Exports we created:
What made it even more difficult to troubleshoot was that the error seemed to be intermittent. I filed a support ticket, but the advice they gave didn't help. We went back and forth with our IT, and got a new user ID and password for our SFTP site. That seemed to work for a while, but then it started failing again. Frustrating!!
To make a long story short, the fix proved to be quite easy. It turns out that when you are specifying the output directory on your SFTP site, you need to terminate the path with a forward slash. So a path like this works:
/Monthly/upload/
But this does not:
/Monthly/upload
What is a bit confusing is that when you set up the SFTP site and click the "Test Connection" button, Eloqua tells you that "Your SFTP server and path are valid" even when you have left off the terminating slash.
Let me know if you have any questions.
Andy