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REST API WADL, we have one for BULK but not REST?

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I noticed that the new BULK API 2.0 has a WADL.

 

It would really be nice if we had a WADL for the REST API 1.0

 

I see several request in comments on REST related articles but no one has opened this up for a discussion.

 

Its been a really long time without a WADL it appears.

 

Any thoughts on this?

 

Scott


Social Media

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What is your social media of choice?

documentation for bulk api 2.0?

How Contacts Flow Through the Campaign Canvas

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The My Oracle Support (MOS) knowledge base has several articles relating to the campaign canvas and how to manage contacts as they flow through it. Here are a few highlights.

 

To view the links to MOS articles in this post, you need Oracle Single Sign on credentials.

 

Contacts flow through the Campaign Canvas once, unless you change the settings.

By default, contacts only flow through a campaign once. This is an extra safety net for your campaigns to make sure that contacts aren’t bombarded with the same email multiple times. Sometimes, you may want to allow contacts to flow through a campaign more than once because you want them to flow through a different path and receive a different email. Or you may have an ongoing campaign where assets regularly change, so each time the contact flows through it, they receive a different email.

 

Fortunately, this is an easy setting to change. See these related MOS articles:

 

A contact cannot be in two places on the Campaign Canvas at once

If you do change your campaign settings to allow contacts to enter more than once, keep in mind that contacts will not be able to re-enter the campaign until they have completed the flow of the campaign and exited it. Contacts can exit a campaign through a step that moves them to another campaign, program, or shared list. If, for example, your campaign ends with an email step, contacts stuck in this step will not be able to re-enter the campaign.

 

If a contact is not re-entering a campaign as expected, see this MOS article to find out if it is stuck in a particular campaign step: How to See Which Campaign Step a Contact Is in.

 

Contacts can be moved, even if the campaign is active

Sometimes, contacts don’t flow through your campaign the way you hoped they would. Or maybe you want to change the path through which certain contacts flow. Every once in a while, you may even catch an error on an active campaign. For whatever reason, you may need to manually move contacts on an active campaign.

 

Keep in mind that it is best to move contacts to a wait step. If you want to move contacts to a different type of step, such as a decision step, you should deactivate the campaign, add a short wait step to the campaign canvas, and connect it to the step that the contacts will be moved to.

 

For steps on how to do this, see the MOS article: How to Move Contacts from One Step to Another in an Active Campaign.

 

You can have multiple campaign flows with multiple segments on the same canvas

If you are comfortable with the Campaign Canvas, you can set up an advanced flow that uses multiple segments. The flows don’t have to have shared steps, although they can. This can be useful if you are running multiple simultaneous campaigns and you want to keep a single set of reporting data.

 

For details on using multiple segments, see the MOS article: How to Add Contacts to an Active Campaign.

 

The contacts in a segment may be dynamic, but the contacts on the Campaign Canvas are not

Segments that use filters to dynamically pull contacts from your database will change regularly. The contacts in the segment last week may be different from the contacts in the segment this week. When you activate a campaign with one of these dynamic segments, the contacts that are added to the campaign are the contacts in the segment at the time of activation. When the segment changes, any new contacts in the segment will not be added to the active campaign, unless you select to add contacts to the campaign hourly. This is why you sometimes see contacts that look stuck in the segment step.

 

Another important thing to keep in mind about segments is that you can’t change the segment after the campaign is activated. If you do, contacts may get stuck in the segment step.

 

For more information on segments use on the Campaign Canvas, see these related MOS articles:

Daily email opens report

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Hi,

I need to create a report that shows number of daily opens of emails in a campaign. I want to track what days are the highs and lows between january and august 2014.

Does anyone know how to do this?

 

Johan

Most form processing steps you've ever used on a single form?

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I've been following this thread How many form processing steps are too many?  It looks at the technical side of how processing steps trigger... but the comments started to have a bit of competition for most processing steps... What about you? What are the most form processing steps you've ever used on a single form?

What feature are you most excited about in the Summer ’14 Release?

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Eloqua’s Summer Release is upon us and I’m curious to know your favorite new or enhanced feature. (Bonus points if you share how you plan to use it!). Myself… I’m most excited about Reviews and Approvals. Since I work with several teams, this has been on my wishlist for a LONG time!


(A bit behind on the Summer Release? You can find specific details on all these features and the roll-out schedule in this post in the Eloqua Insiders group. Note: this is a private group for Customers only, you will need to request to join.)

2Checkout Lead Scoring Model for High Volume Inside Sales Team


What if... you could e-mail contacts based on THEIR time zones...?

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When you're a global company that wants to send an email to a group, wouldn't it be great to schedule it on THEIR time zone.

 

I imagine a field populated with time zone based on either address or last web activity location.

If blank, the default is the system time zone, or can be set by the campaign creator.

 

Sometimes 9 a.m. eastern isn't enough.

 

I really don't want to have 5 different segments based on country in order to send at the right time...

 

Thoughts?

I will feature request this and populate title..

Requirement to Show Form Fields only if Check Box is clicked

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Hello

 

I have been trying to use landing page javascript to show hidden fields of the forms only when a form checkbox element is clicked. I am having no success

 

here is what I did. I create the form with 4 fields

 

a. Title drop down

b. First Name

c. Please Contact Me Check Box I gave this field an id of "showEmail"

d. Hidden field and I used field merge to prepopulate the hidden field with email address of the contact. The id for this field is field3

 

The below code works fine in jsFiddle but in Eloqua landing page does not work at all

 

console.log("Calling the JS file");

console.log("Now Accessing the Form");

var oForm = document.getElementById("form18"); // This reference here is a must

 

 

var checkbox = oForm.elements['showEmail'];

var emailaddr = oForm.elements['field3'];

console.log("Checkbox Check in progress");

console.log("Current Value of Check Box is "+ checkbox.value);

console.log("Current Value of Email Address is " + emailaddr.value);

checkbox.onchange=function ()

{

 

 

 

 

  if (checkbox.checked)

  {

    emailaddr.type="text";

  }

  else

  {

      emailaddr.type="hidden";

  }

};

 

 

What am I doing wrong. ? What is the approach to add Javascript to enable customization of form elements.

 

The error I get is oForm is null or oForm is undefined or when I use jQuery simply the below code does not fire at all

 

$("#showEmail").change(function (e)

                  {

                    console.log("Calling Change Function");

                    $(this).is(':checked')? $("#field3").prop('type','text'):$("#field3").prop('type','hidden');

                     

                    //alert("Checkbox is checked");

                   });

Insight Report Subscription Delivery History

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I regularly schedule reports for email subscription delivery in Insight and I'm wondering if there's a way to check whether those reports were successfully delivered. In E9 you could run a delivery history report, but I'm not seeing anything similar in Insight. Am I missing something? Any help would be much appreciated.

Why an Eloqua Health Check?

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If you’ve had a good SmartStart, it’s very likely that everything is fine with your Eloqua system.  But over time, there are processes that you don’t always look at, and those things might not be responding the way you need them to. 


Systems and processes degrade over time. Data degrades over time. New people may not have gotten adequate training, and sometimes, you just don’t know what you don’t know.

 

And just like a finely-tuned engine that you haven’t looked at for a while, Eloqua can get out of tune.

 

That’s why an Eloqua “Health Check” can be so important. A proper “Health Check” can answer so many questions for you, and help put you on the right footing to move forward confidently.

 

We invite you to watch our video and learn the importance of the ‘Health Check’ for your organization:



For more information visit www.4ThoughtMarketing.com, or call 1-888-ELOQUA4 (888-356-7824) or email info@4ThoughtMarketing.com

Cloud App Action Service - notification url is not called

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Hi

 

I have created an Eloqua Cloud App with an Action Service.

To test it I created a campaign and added a couple of members but for some reason it seems like the notification url is not called at all.

 

It set the service up exactly like described here:Develop an AppCloud Action Service

My Notification URL is: http://URL/apps/components/notify?instance={InstanceId}&asset={AssetId}

 

I had a look in the log file (for the app) and there is no outbound call for the notification url either.

 

So the question is what am I doing wrong?

 

 

thanks,

Simon

RSS Cloud Content in emails

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Eloqua has released an app that allows you to take an RSS feed and embed it into an email. This guide will explain how to install and use the RSS Cloud Content in emails app. This guide assumes you are familiar with creating and sending emails from within Eloqua.
In order to initially install the RSS app, you will need to be an Eloqua Customer Admin, and have access to the "Setup" area of Eloqua. In order to use the app, you need to have access to creating and modifying Eloqua emails from within Eloqua.

 

Features:
The RSS app allows you to define an RSS feed which can be used to feed the content of the RSS into the email. The RSS content will be captured at time of email send. Users can define the RSS feed, the number of RSS articles to include and the orientation (vertical or horizontal). Default CSS is provided, but users can define their own. Users can also customize the RSS feed URL with information from the contact (such as "industry").

 

Installing the App into the Catalog:
In order to install the app, please click on the link from the App Cloud Listing.

You will be prompted to input your Eloqua credentials. Please do so, and click "Sign In".

You will then receive a page similar to the below screenshot. Click "Accept".

Install App from Catalog.png

You will receive a confirmation page that the app has been added to the catalog.

 

Installing the app into Eloqua:
Click on the "Catalog" button.
Click on "Install" beside the name of the app (circled in red on the below screenshot):

Installing App.png
Click  on the "Configure" button that appears on the next screen:

 

Configure.png

On the next screen, click "Accept"

 

Accept.png

You will receive a confirmation page that the installation is complete.

 

The app is now installed and available for your users.

 

Using the RSS App

In the email editor, double click the "Cloud Content" button. Find the app named "Embedded RSS" in the list, and drag it onto the landing page where you would like it. Double click, and you will get the following config screen:

RSS Config.png

RSS Feed URL: PLace the RSS feed here. Include the http:// at the start
Number of stories: This is the total maximum number of stories that will be displayed. It is possible that less articles will be displayed if less are in the feed

Layout: Would you like the articles to be aligned horizontally, or stacked vertically?

Custom URL Tokens: If you would like to personalize the URL with data stored on a contact, you would add a custom URL token. Click the + button, then select the Eloqua field from the pick list. Then, input the parameter that will be added to the URL Token name (such as "Industry")

Styling (CSS): You can modify the default CSS styling.

Preview: You can see how the RSS feed would render.

Save: Click save when done configuring the feed.

 

 

 

RELEASE NOTES -

As of August 6rh 2014, there are the following known issues:
- When  sending an email from within the email asset page (Either through "Test Content and Deliverability" or "Email a contact"), the email is not sent. This does not affecting sending via simple campaign or multistep campaigns

- Cannot copy an email asset with RSS on it

- Cannot apply RSS to an email and save as a template

How can I add a contact in a shared filter via blind form?

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Hi everyone, I am new here and I am still familiarizing myself with Eloqua. I have successfully setup a blind form, thanks to this: Blind Form Submit Links: Complete and Submit Forms with a Single Click and now I need to add those contacts who clicked on my blind form URL in a shared list named "ClickThru_Whitespace-Shared List". However, when I test it, the contact is not added in the Shared List. Can you please help me? Thanks in advance!

BF2.PNG


What do the new options in Form processings step 'Add to shared contact list' mean?

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Hi!

In 'The Destination Contact List is...' dropdown there are multiple options like 'Determined by an option list' but theres no documentation on what they do and how and when to use them. When I select either on of the options below, the option to select a shared list disappears and there are no option regarding the option list items. The lack of documentation on E10 features is sometimes really frustrating.

 

formprocessing.jpg

How do I find which Shared Lists a particular contact belongs to?

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In E9, when I looked at a contact, I could see the list of contact groups that the individual belonged to.  It was a nice interface, because I could then add the contact to another group or remove the contact from a group, with a simple double click.

 

How do I do this in E10?

 

In this case, I uploaded a group of contacts a while back into a shared list.  But I've forgotten the list name (oops!).  I know who is in the list, though.  So if I could see what groups the contact belonged to, I could find the Shared List I created.

 

There are other cases, too.

Thanks for the help.

D&B Direct for Eloqua

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D&B Direct for Eloqua can help marketers:


  • Enrich their Lead Forms– Shorten web forms by supplementing fields with D&B business data on the back end, increasing conversion rates.
  • Enhance E-mail Targeting - Data cleansing and enrichment capabilities help you segment your market and target your best prospects. Create campaigns that connect with the right buyers and flat out get results.
  • Drive Higher Response Rates - Get all the insight you need to create relevant, personalized messaging from right inside your Marketing Automation system. Engage prospects more effectively and have more meaningful touch points with customers.
  • Increase Campaign ROI - Eliminate duplicate records and validate your customer data against D&B’s authoritative source of over 225 million companies and 20 million email contacts. Create more effective campaigns and maximize the value of your marketing automation system.
  • Get More from Your Marketing Automation System - With the ability to enrich incoming leads with key data, you can simplify web forms to improve conversions and route leads more efficiently. Fill your sales pipeline with higher quality leads and drive more sales.

 

Learn More:


Requirements:

Although Eloqua does not charge for access to this app, additional fees and/or a subscription are required by the provider.  Register for and install the connectors here. To activate the connectors with a D&B API key, contact Dun & Bradstreet.


Company Overview

Dun & Bradstreet is the world's leading source of commercial insight on businesses. D&B's global commercial database contains more than 220 million business records.  The database is enhanced by D&B's proprietary DUNSRight® Quality Process, providing quality information in our global solutions that customers rely on to make critical business decisions.

How do you load Dynamic Content into Eloqua?

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What is the best way to import large amounts of assets and dynamic content rules into Eloqua. When you have a campaign with a large amount of dynamic content do you import....

Prospect profiler - web alerts not working.

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We had a recent upgrade to Eloqua and the Prospect profiler has stopped working - either within MSCRM (2011) or directly from the Prospect's ribbon.

 

The circle spins but the tick signalling the alert has been set does not appear and the alert can't be set.

 

I can no longer set up web alerts. Any help would be appreciated.

 

Thank you,

Peter

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