Our Development Team identified an intermittent issue where transactional (notifications) emails were not being sent. We currently don’t have an ETA to share, but our next schedule update on this incident will be Thursday, November 21st around 4:00 pm EST (UTC -5).
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**Update**
Monday, November 25th, 11:12 am EST (UTC -5)
Our Development Team is still working on this issue incident. We currently don’t have an ETA to share, but our next schedule update on this incident will be Friday, November 29th around 2:00 pm EST (UTC -5).
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**Update**
Friday, November 29th, 1:14 pm EST (UTC -5)
Our development team has implemented additional logging to help diagnose this issue. Unfortunately we have still not been able to determine the root cause, and an ETA is not yet available. Our next update will be on Friday, December 6th around 2:00 pm EST (UTC -5).